Brandon Miller
Annoying. App is annoying to use, it takes longer to order through it than just using the drive through. It's a little complicated and doesn't show all of the items or specials available for the location you're ordering from. There have been a number of times I've ordered and seen s better deal at the drive through. The fact that you have to order through an app to make the place affordable to eat at is a huge red flag and annoyance too.
158 people found this review helpful
McDonalds USA, LLC
March 22, 2024
we always want to make your app experience perfect. let's have a look into this by providing few details here: https://www.mcdonalds.com/us/en-us/feedback.html
Brian Coffman
I've been loving the app until recently. Some deals can now only be used for a mobile order when I used to use them at the restaurant. For example, the 20% off deal. So annoying! The reason I don't like to use the 20% off deal on a mobile order is because the app does not allow the 20% off deal to be used at the same time as basic menu deals like I can at the restaurant itself, such as adding a $1.29 any size drink or 2 for $5 McMuffins. So I end up having to do a mobile and restaurant order.
64 people found this review helpful
Clockwork Paradox
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This app tries to streamline the process of ordering but more often than not gets in it's own way, placing the order at the wrong location, clearing the bag, switching locations, etc. On top of it all, there's no way to cancel your order, and half the time the current order doesn't appear anywhere. I was just trying to use my points up but I'll just let them rot. 🍉🍉🍉🍉
11 people found this review helpful
McDonalds USA, LLC
March 23, 2024
let us look into that for you. talk to us here: https://www.mcdonalds.com/us/en-us/feedback.html